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Why do you get the error of No Contacts?

Why do you get the error of No Contacts?

Many customers tell us their Ailunce HD1 keep getting the error of No Contacts by email. Do you encounter the problem? Why do you get the error of No Contacts? there are two key points to pay attention to for you.

Add contacts

  1. Add priority contacts

    You can add or delete the single contact directly here. please pay more attention to the Call Type and Call ID items.

    add priority contacts-Ailunce HD1.jpg

  2. Add address book contacts

    If you want to import the contact list directly, please download it from Ailunce official web as below.


    Then Import Contacts=>Write Contacts. when it's OK, the contacts will show as below.

    Add address book contacts-Ailunce HD1.jpg

Select contacts in channel

It's very important key point to select contacts in channel. You can select priority contacts or address book contacts as below. Of course, if you have RX group list you can select it, too.


The Contacts item must be select, otherwise the radio will show the error of No Contacts even if you import the contact list and add the receiving group list.

select contact in channel-Ailunce HD1.jpg

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